Senior Inbound Product Manager - AIOps

ServiceNow is seeking an experienced Senior Inbound Product Manager to evolve its AIOps administrative experience. AIOps helps IT operations teams prevent or resolve operational problems, improving service availability and team productivity. The role involves customer engagement, product enablement, strategy development, and industry research, collaborating with customer and product teams to deliver a superior experience.

Requirements

• At least 5 years in product management, solutions architecture, or product success in the IT operations market.
• Track record in building customer relationships and delivering customer-centric solutions.
• Understanding of cloud-based solutions, log and metric data, and basic knowledge of AI/ML technologies.
• Experience with system, network, application, and observability solutions.
• Ability to make informed recommendations and prioritize effectively.

Benefits

• Health plans
• 401(k) Plan
• Employee Assistance Programs