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NTT Ltd.
Cloud Managed Services Engineer (L2)
Join NTT Ltd. in Jakarta as a Cloud Managed Services Engineer (L2). Leverage ServiceNow for incident resolution and support in cloud infrastructure.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 24, 2025
Join NTT DATA and make an impact by ensuring clients' cloud infrastructure runs smoothly. As a Cloud Managed Services Engineer (L2), you'll play a critical role in proactive monitoring, incident resolution, and second-level support for cloud-based incidents and service requests.
Requirements
- Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
- Moderate experience in managed services and knowledge of ticketing tools like ServiceNow
- Knowledge of management agents, redundancy concepts, and supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup
Benefits
- Collaborative work environment
- Opportunity to work with a global team
- Diversity and inclusion
- Professional growth and development
- Equal Opportunity Employer
Requirements Summary
Experience in cloud administration and managed services, knowledge of ticketing tools and technical domains, bachelor's degree in information technology/computing or equivalent work experience
