Cloud Migration Manager - Federal

This Cloud Migration Manager role at ServiceNow focuses on supporting the US Federal Government with seamless customer migration. The position involves guiding customers through the migration process, ensuring customer confidence and driving automation. It requires strong communication, analytical skills, and a customer-first mentality, especially in a fast-paced, dynamic environment.

Requirements

• 4+ years of experience working with SaaS Cloud Infrastructure environments
• Previous experience with ServiceNow Cloud Infrastructure is strongly preferred
• Solid foundation in Project Management
• Comfortable in a technical environment
• Comfortable in a customer-facing role
• Critical thinking, analysis, troubleshooting, and problem-solving expertise
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• GCS-23