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Alight Solutions
Cloud SuccessFactors, Specialist
Join Alight Solutions in Hyderabad as a Cloud SuccessFactors Specialist. Leverage your 10-12 years of SAP HCM and SuccessFactors expertise, focusing on ECSC and ITSM tools like ServiceNow. Enjoy comprehensive benefits including health coverage and retirement plans.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 7, 2025
Strada is seeking a Cloud SuccessFactors Specialist to manage AMS support operations for customers. The ideal candidate will have 10-12 years of experience in SAP HCM and SuccessFactors, with expertise in ECSC, Employee Central, and other SF modules.
Requirements
- 10-12 years of experience in SAP HCM & SuccessFactors
- Expertise in Employee Central Service Center (ECSC) and ticket management workflows
- Strong knowledge of SAP SuccessFactors Employee Central and good exposure to other SF modules
- Experience with AMS support models, SLA management, and ITSM tools (ServiceNow, Remedy, etc.)
- Understanding of SuccessFactors integration with SAP ERP, middleware, and third-party applications
- Strong problem-solving, analytical, and customer-facing communication skills
- SAP SuccessFactors Certification in Employee Central or ECSC is preferred
Benefits
- health coverage options
- wellbeing and support programs
- retirement
- vacation and sick leave
- maternity, paternity & adoption leave
- continuing education and training
- voluntary benefit options
Requirements Summary
10-12 years of experience in SAP HCM & SuccessFactors, expertise in ECSC, Employee Central, and strong problem-solving skills
