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Alight Solutions
Cloud SuccessFactors, Specialist
Join Alight Solutions as a Cloud SuccessFactors Specialist in Hyderabad. Leverage your 10-12 years of SAP HCM and SuccessFactors expertise, focusing on ECSC and ServiceNow for AMS support. Enjoy comprehensive benefits.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 7, 2025
Strada is seeking an experienced SAP SuccessFactors Employee Central Service Center (ECSC) specialist to manage AMS support operations for customers. The ideal candidate will have 10-12 years of experience in SAP HCM and SuccessFactors, with expertise in ECSC, Employee Central, and other SF modules.
Requirements
- 10-12 years of experience in SAP HCM & SuccessFactors.
- Expertise in Employee Central Service Center (ECSC) and ticket management workflows.
- Strong knowledge of SAP SuccessFactors Employee Central and good exposure to other SF modules.
- Experience with AMS support models, SLA management, and ITSM tools (ServiceNow, Remedy, etc.).
Benefits
- A variety of health coverage options
- Wellbeing and support programs
- Retirement
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Continuing education and training
- A number of voluntary benefit options
Requirements Summary
10-12 years of experience in SAP HCM & SuccessFactors. Expertise in ECSC and ticket management workflows. Strong knowledge of SAP SuccessFactors Employee Central
