Cloud Support Specialist Extern

We are looking for a Cloud Support Specialist Extern to join our motivated service desk teams in the Managed Cloud Services area. As a Cloud Support Specialist, you will be the first point of contact for all customer inquiries and ensure that our customers are successful with our cloud solutions.

Requirements

• Customer- and service-oriented personality
• Independent way of working
• Proactive and self-motivated
• Experience with Microsoft 365, Microsoft Entra, Microsoft Endpoint Manager (Intune), ServiceNow, and ITIL knowledge
• Very good German and good English skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance