Protera

CloudOps Engineer

Join Protera as a CloudOps Engineer in Chicago! Leverage ServiceNow and Terraform to manage cloud environments, automate workflows, and enhance client operations.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 27, 2025

Protera Technologies is seeking a CloudOps Engineer to ensure the smooth, secure, and efficient operation of their cloud environments. The role involves managing infrastructure, automating workflows, and collaborating with global clients to modernize their operations with cloud-first solutions. Protera emphasizes a fun, approachable, and collaborative work environment.

Requirements

  • 3–5 years of experience in CloudOps, Infrastructure, or DevOps engineering
  • Proficiency with Terraform for infrastructure automation
  • Hands-on experience with CI/CD tools (GitLab CI/CD, Jenkins, Azure DevOps, or similar)
  • Deep knowledge of Linux administration and Windows systems
  • Understanding of change management frameworks and ITSM tools like ServiceNow
  • Administrative experience with major cloud platforms (GCP, AWS, Azure)
  • Understanding of Virtual Server backup and restore methodologies within GCP, AWS, Azure
  • Experience with Kubernetes for container orchestration
  • Scripting proficiency in Bash, PowerShell, or Python
  • Strong troubleshooting skills across networking, security, and system performance
  • Bonus skills: Automation with Ansible (or Puppet, Chef)
  • Cloud certifications (GCP Associate Cloud Engineer, AWS SysOps Administrator, Azure Administrator Associate)
  • Experience with endpoint security or vulnerability management tools (e.g., Tanium, EDR)
  • Background working on servers with SAP applications
  • Any background working on servers with SAP applications

Benefits

  • Work with global enterprise clients
  • Growth opportunities
  • Flexible work setup
  • People-first culture

Requirements Summary

3-5 yrs cloud/DevOps exp. Proficient with Terraform & AWS/GCP. Knowledge of Linux/Windows, ITIL, ServiceNow