CACI International Inc

CM Team Lead, SME

Join CACI International as a CM Team Lead in Doral, FL. Leverage ServiceNow for IT asset management, ensuring ITIL compliance. Requires ITIL v4, 7+ years in IT management. Benefits include healthcare and retirement.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Asset Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

The successful candidate will be responsible for the operation of IT asset management and configuration management processes across multiple regions, ensuring consistency, efficiency, and alignment with ITIL best practices and organizational goals.

Requirements

  • Must hold an active secret level clearance
  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • ITIL v4 Foundation certification
  • 7+ years of experience in IT Asset and Configuration Management
  • 3+ years of experience leading and managing technical teams
  • Proficiency in ITSM tools (ServiceNow preferred)
  • Ability to lift and move equipment up to 50 lbs
  • Strong communication and stakeholder management skills

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Requirements Summary

Bachelor’s degree in Information Technology, Computer Science, or related field; 7+ years of experience in IT Asset and Configuration Management; 3+ years of experience leading and managing technical teams