CACI International Inc

CM Team Lead, SME

Join CACI as a CM Team Lead in Doral, FL. Leverage ServiceNow for IT asset management, lead teams, and ensure ITIL compliance. Benefits include comprehensive healthcare and education support.

ServiceNow Role Type:
ServiceNow Modules:
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IT Asset Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

CACI is seeking an experienced Configuration Management (CM) Team Lead to support our customer, U.S. Southern Command (USSOUTHCOM), in Doral, Florida. The successful candidate will be responsible for the operation of IT asset management and configuration management processes across multiple regions, ensuring consistency, efficiency, and alignment with ITIL best practices and organizational goals.

Requirements

  • Must hold an active secret level clearance
  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • ITIL v4 Foundation certification
  • 7+ years of experience in IT Asset and Configuration Management
  • 3+ years of experience leading and managing technical teams
  • Proficiency in ITSM tools (ServiceNow preferred)
  • Ability to lift and move equipment up to 50 lbs
  • Strong communication and stakeholder management skills

Benefits

  • Comprehensive benefits
  • Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

Bachelor’s degree, ITIL certification, 7+ years of experience in IT Asset and Configuration Management, 3+ years of experience leading technical teams