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Booz Allen Hamilton
CMDB Operations Lead
CMDB Operations Lead at Booz Allen Hamilton, Virginia. Oversee CMDB accuracy, CI definition, naming standards using ServiceNow Discovery & CSDM. Requires 5+ ITSM, 3+ CMDB, 3+ ServiceNow experience, ITIL knowledge, leadership skills, Bachelor's degree. Comprehensive benefits included.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 13, 2025
Oversee the accuracy, completeness, and consistency of a Configuration Management Database (CMDB). Define Configuration Items (CIs), develop naming standards, manage relationships, and ensure high data quality.
Requirements
- 5+ years of experience with IT service management
- 3+ years of experience with CMDB management
- 3+ years of experience with ServiceNow CMDB and Discovery
- Experience with CSDM methodology
- Knowledge of ITIL best practices, including configuration management
- Ability to lead and manage cross-functional teams
- Bachelor’s degree in an IT or CS field
Benefits
- Health benefits
- Life benefits
- Disability benefits
- Financial benefits
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
Requirements Summary
5+ years of IT service management experience, 3+ years of CMDB management experience, and a Bachelor’s degree in an IT or CS field
Apply now
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Virginia
United States
Mid-Level
Hybrid
Full Time
99000-225000 USD/year
