Computer User Support Specialist Junior, Top Secret Clearance

MILVETS is seeking a Junior Computer User Support Specialist with a Top Secret Clearance to join their team. The role requires providing technical support for Windows and macOS platforms, Microsoft 365, Active Directory, and IT infrastructure. Candidates should be proactive, detail-oriented, and committed to cybersecurity best practices. Strong communication and problem-solving skills are essential.

Requirements

• Provide Tier I–II technical support for desktop and service desk environments.
• Support Microsoft 365 applications and services.
• Utilize ticketing systems (e.g., ServiceNow, BMC Remedy, Jira).
• Perform user account management within Active Directory.
• Diagnose and resolve connectivity issues related to TCP/IP, DNS, DHCP, and VPN technologies.

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Disability Insurance
• Vision
• 401(k)
• Paid Time Off