Empower AI

Configuration Management Lead – Change, Configuration and Infrastructure Management

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Configuration Management Database
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DevOps
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
October 7, 2023

Empower AI is seeking a Configuration Management Lead to support their growth by empowering agencies with AI for government. The role involves ensuring configuration management, change control, and infrastructure management, with a focus on maintaining a proactive CM program. The company is recognized as a 2024 Military Friendly Employer.

Requirements

  • Assist customer with understanding product configuration.
  • Develop and audit change control processes.
  • Track and manage version control.
  • Train personnel on CM methodology.
  • Provide support and direction to team members.
  • Maintain CMDB
  • Manage change control database
  • Ensure baseline CMDB.

Benefits

  • Military Friendly Employer Designation

Requirements Summary

Bachelor’s degree or equivalent experience. 7-12 years of IT experience. Experience with configuration management databases (CMDB) required. Agile/DevOps experience preferred