Leidos

Configuration Management Lead- Configuration and Infrastructure

Configuration Management Lead at Leidos (Maryland). Lead CM team, manage enterprise change programs via ServiceNow, conduct daily CABs, oversee AWS resources. Requires Bachelor's + 5yrs IT/CM/Systems Engineering experience.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 5, 2025

Leidos Digital Modernization sector is seeking an experienced Configuration Management Lead to support the configuration and infrastructure of the USCIS Enterprise Automation & Unified Task Orchestration (eAUTO) contract. As the Configuration Management Lead, you will safeguard the integrity of USCIS's mission-critical IT baselines and drive the automation that keeps thousands of systems in sync.

Requirements

  • Overall responsibility for managing the CM team, priority, status, and deliverables
  • Minister the enterprise Change Management program and interface with DHS ICCB
  • Conduct daily Virtual CABs achieving 99% same-day processing and automate VCAB minutes in ServiceNow
  • Generate weekly and quarterly change-volume metrics; integrate CM oversight into AWS resources
  • Review/approve CRs in ServiceNow/ServiceHUB within 1–7-day SLA
  • Support break-fix/emergency changes

Requirements Summary

Bachelors degree and 5+ years of IT requirements management, configuration management, change management or Systems Engineering experience