CACI International Inc

Configuration Management Specialist – Journeyman

Join CACI as a Configuration Management Specialist in Doral, FL. Optimize ServiceNow CMDB, requiring 5+ years experience and ITIL v4 certification. Benefits include healthcare and retirement.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
May 7, 2025

Configuration Management Specialist – JourneymanJob Category: Engineering and Technical SupportTime Type: Full time... The ideal candidate will be responsible for maintaining and optimizing the Configuration Management Database (CMDB) within the ServiceNow platform.

Requirements

  • Must hold an active secret level clearance
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Minimum 5 years of experience working with ServiceNow CMDB
  • ITIL v4 Foundation certification
  • Knowledge of network protocols, IT infrastructure, and cloud technologies
  • Proficiency in ServiceNow scripting (JavaScript)
  • Experience with ServiceNow CMDB, Discovery, Service Mapping, and IntegrationHub
  • Strong communication skills and ability to explain technical concepts to non-technical stakeholders
  • CompTIA Security+

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Requirements Summary

Bachelors degree in related field, 5+ years of ServiceNow experience, ITIL v4 Foundation certification