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M&G plc
Configuration Management Specialist
Configuration Management Specialist at M&G plc, Pune. Manage CMDB strategy, ITSM processes, and system integrity. Requires 2-5 yrs IT Config Mgmt experience, ITIL knowledge, ServiceNow expertise.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 4, 2025
We are M&G Global Services Private Limited, a fully owned subsidiary of the M&G group of companies. The Configuration Management Specialist will support the Configuration Management Manager in managing and maintaining configuration management processes and ensuring the integrity of our systems and software.
Requirements
- Contribute to the delivery of a CMDB Strategy that is industry standard and Best in Class.
- Contribute to the delivery and improvement of a consistent ITSM policy, process and procedures that harmonise IT Service & Integration Management across M&G and promote value to the business.
- Ensure compliance to the operating 'rules of the road' for these policies, processes and procedures and provide effective reporting on tech performance that can be used to create insight and drive action.
Requirements Summary
2-5 years of experience in IT Configuration Management in a large complex corporate environment, with demonstrable up to date knowledge of IT best practise frameworks (ITIL)
