Volvo Group

Configuration Manager

Join Volvo Group as a Configuration Manager in Wroclaw. Leverage ServiceNow ITSM and CMDB expertise to enhance data accuracy. Enjoy flexible hours, training, and benefits.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 29, 2025

Join us on our transformation journey to the digital future. As a Configuration Manager in a global context, you will actively contribute in securing that CMDB has accurate data and is user friendly.

Requirements

  • Experience working in an IT delivery organization
  • Experience with Agile implementation of ServiceNow ITSM
  • Experience on the ServiceNow platform (CMDB area)
  • Experience collaborating with external suppliers
  • Deep knowledge of Service Configuration Management practices
  • Strong ability to manage in a complex and dispersed environment
  • Dedication to improving quality and effectiveness
  • Good business understanding or proven ability to learn quickly
  • Excellent communication and presentation skills
  • Service, project, and results orientation, with strong analytical and problem-solving skills
  • Business analysis skills
  • Proven leadership skills
  • Proficiency in English

Benefits

  • Impact on the development of crucial products of the premium brand on a global scale
  • Participation in international projects and different pieces of training
  • Steep learning curve with a state-of-the-art and individualized training program
  • Clear career path & extensive development opportunities such as mentoring or coaching programs
  • Unlimited access to learning including Azure Academy, Pluralsight, Udemy, Volvo University and many more
  • Collaborative environment in Swedish business approach
  • Social and sport clubs (Volvo Communities and Volvo Leagues), charity actions
  • Work-life balance: we make sure you enjoy quality time away from work
  • Contract of employment, hybrid work model, flexible working hours, tax-deductible costs
  • Financial bonuses: annual, for holidays, as a referral system and rewards for additional contributions
  • Private healthcare, psychological care, MyBenefit cafeteria system, subsidy for sports cards and many more

Requirements Summary

IT delivery organization experience, ServiceNow ITSM implementation, and deep knowledge of Service Configuration Management practices are required