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Black Box
Consultant - IT (Desktop Engineer)
Join Black Box in Bangalore as an IT Consultant (Desktop Engineer). Utilize ServiceNow for ticket management while configuring hardware/software and resolving network issues.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 20, 2025
The IT Consultant will configure, test, and deploy hardware and software to users both locally and remotely. They will diagnose and resolve network issues, troubleshoot computer problems, and provide support via phone using remote support software.
Requirements
- Configure, test, and deploy hardware and software to users.
- Diagnose and resolve network problems.
- Troubleshoot and repair PC issues.
- Configure, troubleshoot, and support Video Conferencing systems.
- Provide solutions to user issues.
- Respond to user requests and service issues.
- Create and close tickets using the ServiceNow system.
- Adhere to corporate and technology/security policies.
Requirements Summary
Configuring/deploying hardware and software. Resolving network and PC issues. Troubleshooting and providing support
