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deloitte
Consultant | ET&P | TST
Join Deloitte as a Consultant in Bengaluru, leveraging ServiceNow for IT support, device configuration, and ticket resolution. Technical support experience required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 3, 2025
As a Consultant | ET&P | TST, you will configure and deploy end-user devices, set up IT kiosks, handle support tickets, and provide technical support to users.
Requirements
- Configure and deploy laptops, desktops, and other end-user devices.
- Set up and manage on-site IT kiosks for user support.
- Handle support ticket resolution through tools like ServiceNow.
- Provide hands-on and remote technical support to users.
- Establish priority escalation channels and handle hypercare scenarios.
- Manage software installation, updates, and user account configurations.
- Assist with hardware troubleshooting and replacements.
- Document recurring issues and provide feedback for improvements.
Benefits
- No benefits listed
Requirements Summary
Requires technical support experience with tools like ServiceNow, software installation, and hardware troubleshooting
