Consulting Technical Manager - OFSAA

We're seeking a Consulting Technical Manager to join our team. As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. This role will be responsible for acting as the primary escalation point for application incidents, analyzing and resolving complex production issues, and leading Root Cause Analysis and implementing corrective/preventive actions.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions
• Strong experience in data modelling concepts, debugging, and triaging technical issues
• Experience managing Severity 1 incidents, production deployments, and patch support
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS)
• Hands-on experience in OFSAA product development or implementation
• Experience leading small teams (e.g., L1/L2) in a support environment
• Exposure to ETL tools, data pipeline workflows, and batch job scheduling
• Strong documentation skills and a proactive approach to knowledge sharing
• Familiarity with IT audit requirements and compliance best practices

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Support for employees to give back to their communities through volunteer programs