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Oracle
Consulting Technical Manager - OFSAA
Join Oracle as a Consulting Technical Manager in Bangalore. Leverage ServiceNow for incident management, lead teams, and ensure system availability. 5+ years OFSAA experience required. Competitive benefits offered.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
This role is the primary escalation point for application incidents, especially Severity 1 issues. The technical manager will analyze and resolve production issues across multiple teams, implement corrective/preventive actions, and contribute to system availability. They also design and verify deployment plans, manage incident and problem management, and maintain documentation.
Requirements
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, and performance tuning.
- Strong experience in data modelling and debugging.
- Experience managing Severity 1 incidents and patch support.
- Familiarity with incident management tools (ServiceNow, MOS).
- Experience in OFSAA product development or implementation.
- Experience leading small teams (L1/L2).
- Experience with ETL tools, data pipeline workflows, and batch job scheduling.
- Strong documentation skills and proactive knowledge sharing.
- Familiarity with IT audit requirements.
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Bachelor's degree in Computer Science or related. 5+ years experience with OFSAA, strong SQL/PL/SQL, and data modeling skills. Proven track record in incident management and leadership
