Thomson Reuters

Consultor de Soporte Prime Senior

Join Thomson Reuters as a Senior Support Consultant in Reforma, leveraging ServiceNow and SQL skills to enhance customer service. Enjoy flexible vacation and wellness benefits.

ServiceNow Role Type:
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Sales
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Job description

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Posted on:
 
June 16, 2025

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? In this opportunity as a Consultor de Soporte Prime Senior, you will be responsible for providing strong customer service, performing queries in Open SQL, developing scripts in SQL Server, and more.

Requirements

  • At least 2 years of experience in application support using Open SQL and SQL Server
  • Good command of collaboration tools such as ADO, Salesforce GSI, ServiceNow, and DataDog
  • Experience in integrating ERP systems such as SAP or Oracle
  • Advanced oral and written English proficiency
  • Analysis and definition of project specifications and requirements
  • Advanced proficiency in Word, Excel, PowerPoint, and the rest of the Office suite

Benefits

  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing

Requirements Summary

At least 2 years of experience in application support using Open SQL and SQL Server, good command of collaboration tools, and advanced oral and written English proficiency