Copy of Sr. Technical Consultant, Core Business Transformation Solutions

As a Sr. Technical Consultant, you will be responsible for optimizing and leveraging ServiceNow best practices, configuring the ServiceNow Core Business Transformation Products, and leading customer design workshops. You will also guide customers in completing required documentation and provide technical oversight/training for future system administrators.

Requirements

• At least 3+ years of configuring/developing ServiceNow
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations
• At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies – inclusive of integrations and portals
• Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
• Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Benefits

• Up to 50% travel annually, driven by customer needs and internal meetings
• Opportunity to work with a global market leader and bring innovative AI-enhanced technology to customers
• Competitive salary and benefits package
• Opportunity to develop and maintain technical expertise in ServiceNow and related technologies
• Opportunity to work on complex and challenging projects
• Opportunity to collaborate with a team of experienced professionals