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ServiceNow
Creative Operations Lead
Join ServiceNow as a Creative Operations Lead in Waltham, MA. Drive creative strategy, optimize processes, and leverage AI. Benefits include health plans and 401(k).
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 17, 2025
ServiceNow is seeking a Creative Operations Lead to drive the operational backbone of their Brand Strategy and Creative function. This role involves resource management, process optimization, AI integration, cross-functional partnership, talent development, and contractor management. It’s a leadership position for someone comfortable at the intersection of creativity and operations.
Requirements
- Proven experience leading in-house creative operations for a large, multi-disciplinary team.
- Deep expertise in resourcing creative talent, balancing business needs, creative ambition, and team sustainability.
- Strong background in creative workflows, tools, and systems.
- Strategic, AI-forward thinking, understanding how AI can augment creative work.
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
Experienced in in-house creative operations. Deep expertise in resource management & creative workflows. Strategic thinking using AI. Strong communication skills
Apply now
Waltham
|
Massachusetts
United States
Entry Level
In-Person
Full Time
170200-297900 USD/year
