ServiceNow

CRM Account Executive - Enterprise

ServiceNow CRM Account Executive - Enterprise in Milan. Drive enterprise CRM solutions sales, manage complex deals, leverage AI integration. 8+ years software sales, C-level engagement, CRM/CSM expertise required. Competitive benefits included.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 17, 2025

ServiceNow is seeking a CRM Account Executive - Enterprise to oversee market success of ServiceNow's CRM products and engage assigned accounts to create new business and pipeline across the sales cycle and methodology.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
  • A deep understanding of the CRM, CX or CSM solution-related business processes
  • 8+ years of sales experience within complex software or platform solutions
  • Deep industry knowledge of your assigned vertical
  • Fluency in English and Italian essential
  • Ability to understand broad, macro-level business IT needs for a prospective client
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Ability to thrive in a fast paced, growing, deadline driven environment
  • Willingness to go above and beyond to win in the market against stiff competition
  • Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
  • Excellent communication and presentation skills, including to C-level

Benefits

  • Paid time off
  • 401k Matching
  • Retirement Plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance

Requirements Summary

8+ years of sales experience, deep industry knowledge, and fluency in English and Italian essential