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ServiceNow
CRM Account Executive - Enterprise
ServiceNow CRM Account Executive in Munich. Drive enterprise CRM sales, manage complex deals, leverage AI integration. 8+ years sales experience, C-level relationship building required.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 17, 2025
The CRM Account Executive will oversee market success of ServiceNow's CRM products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
- An deep understanding of the CRM, CX or CSM solution-related business processes essential
- 8+ years of sales experience within complex software or platform solutions
- Deep industry knowledge of your assigned vertical
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
Benefits
- Excellent communication and presentation skills
- Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
Requirements Summary
8+ years of sales experience, deep industry knowledge, and ability to produce new business
