CRM Business Development - Global Partners

ServiceNow is a global market leader in AI-enhanced technology, seeking a Partner Business Development - CRM Transformation (Global Partners) to drive CRM business development initiatives and embed ServiceNow's CRM technology into partner go-to-market motions and customer transformation strategies. The ideal candidate combines global partner ecosystem experience, strategic business acumen, and execution excellence to expand CRM adoption and partner-led growth worldwide.

Requirements

• 7+ years' experience in partner business development, ISV/channel sales, or enterprise software business development at a global level
• Proven success in driving partner-led transformation initiatives and developing joint business plans with measurable pipeline impact
• Deep understanding of the CRM ecosystem, including systems integrators, ISVs, and hyperscaler partnerships
• Experience working with the Global Partner organizations and influencing across diverse regions and business cultures
• Strong ability to connect partner business models and technical architectures to CRM transformation strategies
• Excellent collaboration skills across global matrixed teams—sales, marketing, and product
• Strategic thinker with strong execution capability and results orientation
• Exceptional communication and executive presence
• Fluency in English required; additional global languages a plus

Benefits

• Competitive salary and benefits package
• Opportunity to work with a global market leader in AI-enhanced technology
• Collaborative and dynamic work environment
• Flexible work arrangements, including remote work options