MSD

Cross Product Delivery Lead - Network Infrastructure - IT

Lead cross-product delivery for Network Orchestration at MSD. Design frameworks, coordinate teams, manage LCM programs, digitalize delivery processes, and drive ServiceNow CMDB/asset integrations. 10+ yrs required.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Governance, Risk, and Compliance
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 25, 2025

We are seeking an experienced Cross-Product Delivery Lead to join our Cross-Product Delivery team as part of the Network Orchestration Services Product Line. The role will collaborate closely with other Product teams and orchestrate project delivery across the organization.

Requirements

  • Design, implement, and continuously improve a standardized cross-product delivery framework
  • Coordinate efforts across different product teams to ensure seamless collaboration and resource allocation
  • Partner with finance on forecasting, budget alignment, and benefits realization tracking for LCM and refresh programs
  • Formalize frameworks, roles, and responsibilities for all key cross-product programs
  • Define clear governance structures and decision-making processes to facilitate smooth project execution
  • Create and maintain a cross-product project planning and delivery view to provide full forward-looking visibility across products, divisions, and sites
  • Establish mechanisms to track progress, milestones, and dependencies for all cross-product programs
  • Lead end-to-end digitalization of cross-product delivery, serving as Product/Business Owner for solutions and owning roadmap, data standards, and governance
  • Actively participate in software development and drive quality through hands-on testing, UAT coordination, and release readiness
  • Define canonical data models and API integrations across CMDB/asset systems and vendor lifecycle portals

Benefits

  • Flexible Work Arrangements
  • Valid Driving License

Requirements Summary

10+ years of experience in program delivery or portfolio management within network infrastructure, collaboration, or adjacent technology domains. Bachelor's degree from an accredited educational institution OR equivalent corporate working experience