NTT Ltd.

Cross Technology Managed Services Engineer- Linux L2

NTT Ltd. seeks Linux L2 Cross Technology Managed Services Engineer in Mumbai. ServiceNow ticketing expertise required. ITIL knowledge, vendor management, infrastructure support, and client-focused approach essential. Bachelor's in IT or equivalent.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Requirements

  • Moderate-level experience in managed services roles handling cross-technology infrastructure.
  • Knowledge of ticketing tools, preferably ServiceNow.
  • Familiarity with ITIL processes and experience working with vendors and third parties.
  • Proficiency in planning activities and projects, taking changing circumstances into account.
  • Ability to work longer hours when necessary and adapt to changing circumstances with ease.
  • Proven ability to communicate effectively and work across different cultures and social groups.
  • Positive outlook and ability to work well under pressure.
  • Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
  • Bachelor's degree in IT/Computing or equivalent work experience.

Requirements Summary

2+ years of experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools, and proficiency in planning activities and projects