NTT Ltd.

Cross Technology Managed Services Engineer (L2)

Join NTT Ltd. in Chennai as a Cross Technology Managed Services Engineer (L2). Leverage ServiceNow for incident resolution in a diverse, global team.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 18, 2025

Join NTT DATA and make an impact by maintaining clients' IT infrastructure and systems. As a Cross Technology Managed Services Engineer (L2), you'll play an essential role in monitoring, identifying, and resolving technical incidents and problems.

Requirements

  • Moderate-level experience in managed services roles handling cross-technology infrastructure.
  • Knowledge of ticketing tools, preferably ServiceNow.
  • Familiarity with ITIL processes and experience working with vendors and third parties.
  • Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

  • Global culture that embraces diversity
  • Equal Opportunity Employer
  • Proud to be a Global Top Employer

Requirements Summary

2-4 years of experience in managed services, knowledge of ticketing tools, and familiarity with ITIL processes