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Smart Warehousing
Customer Billing Specialist
Customer Billing Specialist at Smart Warehousing, Overland Park, KS. Resolve billing issues using ServiceNow ticketing systems. Requires Bachelor's, 2+ years billing/logistics experience, Excel/NetSuite proficiency. Equal opportunity employer.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 18, 2025
The Customer Billing Specialist plays a critical role in ensuring accurate, timely, and customer-focused resolution of billing issues across Smart Warehousing’s network.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- 2+ years in billing, revenue assurance, customer success, or logistics operations, ideally within a 3PL or warehouse environment.
- Strong working knowledge of Excel, NetSuite, and customer ticketing systems (ServiceNow experience preferred).
- Ability to analyze data, identify trends, and explain financial outcomes clearly to both customers and internal teams.
- Must be detail-oriented and disciplined in maintaining billing accuracy.
Benefits
- Equal opportunity employer
- Diverse and inclusive environment
- No discrimination based on various protected characteristics
Requirements Summary
Bachelor's degree, 2+ years experience in billing or related field, strong knowledge of Excel and NetSuite
