ServiceNow

Customer Success Advocate (French Fluency Required)

Join ServiceNow in Dublin as a Customer Success Advocate (French Fluency Required). Drive customer adoption, onboard clients, and enhance product use. Strong communication skills and customer success experience needed.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 15, 2025

ServiceNow is seeking a Customer Success Advocate (French Fluency Required) to drive customer success, growth, and adoption within the EMEA region. The role involves onboarding new customers, serving as a trusted advisor, and collaborating with internal teams to ensure customers get the most out of our products and services. This position is essential for scaling customer success initiatives and maximizing ServiceNow's position as a global market leader.

Requirements

  • Onboard new customers.
  • Drive product adoption.
  • Provide proactive guidance.
  • Collaborate with internal teams.
  • Lead point-in-time engagements.
  • Engage in cross-functional partnerships.
  • Contribute to the Customer Excellence Group's thought leadership.

Requirements Summary

Customer success experience. Business or AI-related degree preferred. Must be fluent in English/French. Strong communication & collaboration skills needed