Customer Success Advocate (German Fluency Required)

ServiceNow is seeking a Customer Success Advocate (German Fluency Required) to drive customer success and growth within the EMEA region, serving as the trusted point of contact for customers. This role involves onboarding new customers, driving product adoption, and collaborating with internal teams to enhance the ServiceNow platform. The position requires a 3-day in-office commitment and emphasis on team learning and collaboration.

Requirements

• Onboard new customers.
• Drive product adoption.
• Proactive guidance for customers.
• Cross-functional collaboration with internal teams.
• Best Practices and enablement for customers.
• Escalation management.