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ServiceNow
Customer Success Executive - German Speaking
Join ServiceNow as a Customer Success Executive in Frankfurt. Leverage ServiceNow skills to drive post-sales success, manage C-level relationships, and lead strategic initiatives.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 28, 2025
The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the Enterprise, Industries, and Commercial sectors.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Adaptability & Change Management
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Benefits
- Strong relationships with C-Level executives
- Opportunity to drive innovative solutions for customers
- Foster a culture of agility and calculated risk-taking within the team
- Clear, measurable success metrics with the customer
- Refine business transformation plans as needed to ensure milestones are met and value is realized
Requirements Summary
15 years of experience in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives
