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ServiceNow
Customer Success Executive
ServiceNow Customer Success Executive in Madrid. Lead post-sales strategy for key accounts, drive platform adoption, ensure renewals. 15+ yrs consulting/leadership. Competitive salary, growth opportunities, dynamic team environment.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 5, 2025
The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
Requirements
- Drive Post-Sales Success
- Collaborate Strategically
- Mitigate Risks and Drive Value
- Focus on Key Performance Indicators (KPIs)
- Foster Strategic Alignment
- Advocate for Innovation and Continuous Learning
- Set Success Metrics and Milestones
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Requirements Summary
15 years of experience in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives
