ServiceNow

Customer Success Executive

ServiceNow Customer Success Executive in Copenhagen. Lead enterprise accounts, drive SaaS transformation & AI integration. 15+ yrs consulting/leadership. Competitive benefits, 4-day week, visa sponsorship.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 19, 2025

ServiceNow is seeking a Customer Success Executive to lead post-sales activities and drive long-term value for our most valuable accounts. The ideal candidate will have experience in AI integration, enterprise SaaS transformation, and strategic advisory, with a proven ability to advise at the executive level. This role requires a strong background in technology-enabled business transformations, coupled with leadership expertise and a customer-centric mindset.

Requirements

  • AI Integration & Thought Leadership
  • Enterprise SaaS Transformation & Strategic Advisory
  • C-Level Presence & Relationship Management
  • Leadership Expertise
  • Strategic Account Management
  • Business Acumen & Problem-Solving
  • Cross-Functional Leadership
  • Adaptability & Change Management
  • Operational & Execution Excellence
  • Collaboration & Communication
  • Customer-Centric Mindset

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

15+ years of experience in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives