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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Brasilia, São Paulo. Drive AI adoption, enhance customer satisfaction, and leverage ServiceNow's platform.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
ServiceNow is seeking a Customer Success Executive to help customers leverage their AI-enhanced platform to drive adoption and retention. The role involves understanding customer risk, defining governance models, and improving customer satisfaction through proactive support and guidance. ServiceNow offers cloud-based AI-enhanced technology to over 85% of Fortune 500 companies.
Requirements
- Leveraging or critically thinking about how to integrate AI into work processes.
- Collaborating with senior IT and business leaders.
- Experience in operating account or client relationship management.
Requirements Summary
10+ yrs client-facing experience; 10+ years in a client-facing or relevant role; 10+ years IT/business leadership experience
