Customer Success Executive

ServiceNow is seeking a Customer Success Executive to lead post-sales activities within its most valuable accounts. The role involves driving ServiceNow's long-term value, accelerating customers' journey to success, and maximizing the impact of ServiceNow across their business transformation initiatives.

Requirements

• 12+ years of experience in management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations
• BA/BS or equivalent required, Master's degree preferred
• Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives
• Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities
• Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels
• Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance