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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Helsinki. Drive post-sales success, leverage AI, and manage C-level relationships. 15+ years in SaaS required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Change Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 26, 2025
ServiceNow is seeking a Customer Success Executive to lead strategic post-sales activities within a highly valued account, driving customer success and maximizing ServiceNow's impact. This role requires strong relationships with executives, strategic alignment, and a focus on KPI attainment. ServiceNow aims to make the world work better with innovative AI-enhanced technology.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Adaptability & Change Management
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Requirements Summary
15+ years in leadership or consulting. Expertise in SaaS transformation, C-level relationships, and strategic account management. Strong technical background and business acumen
