Customer Success Executive

ServiceNow is seeking a Customer Success Executive to lead post-sales activities and drive customer adoption of their AI-enhanced cloud platform. This role involves building strong relationships with C-level executives, ensuring smooth transition to business transformation, and mitigating risks to maximize customer value. The ideal candidate will possess a proven track record in leading large-scale digital business transformations.

Requirements

• Drive Post-Sales Success
• Collaborate Strategically
• Mitigate Risks and Drive Value
• Focus on Key Performance Indicators (KPIs)
• Foster Strategic Alignment
• Set Success Metrics and Milestones
• Experience in leveraging or critically thinking about how to integrate AI into work processes

Benefits

• Competitive salary
• Opportunities for professional development
• Collaborative work environment