ServiceNow

Customer Success Executive

Join ServiceNow as a Customer Success Executive in Santa Clara, CA. Drive post-sales success, collaborate with C-level leaders, and leverage ServiceNow skills. 12+ years in digital transformations required. Competitive salary and inclusive culture.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 12, 2025

ServiceNow is seeking a Customer Success Executive to drive the strategic leadership and execution of post-sales activities within their most valuable accounts. This role involves partnering with C-level executives to accelerate customer journeys, manage renewals, and maximize the impact of ServiceNow across business transformation initiatives. The ideal candidate will possess extensive experience in digital business transformations and a strong understanding of cross-functional leadership.

Requirements

  • Drive Post-Sales Success
  • Collaborate Strategically
  • Mitigate Risks
  • Focus on KPIs
  • Foster Strategic Alignment
  • Advocate for Innovation
  • Set Success Metrics
  • Strong experience with AI integration

Benefits

  • Competitive salary
  • Inclusive work environment
  • Equal opportunity employer

Requirements Summary

BS/MS preferred. 12+ years consulting experience, focused on digital business transformations. Strong leadership skills and C-level relationship experience are essential