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ServiceNow
Customer Success Manager
Join ServiceNow in Tokyo as a Customer Success Manager. Leverage ServiceNow products to drive adoption and business outcomes. Requires 7+ years experience, bilingual in Japanese and English.
The Mothership
Senior
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 11, 2025
ServiceNow is seeking a Customer Success Manager to act as an advocate for customers, overseeing a portfolio and guiding them towards leveraging ServiceNow's products. This role focuses on achieving business outcomes and fostering product adoption, using best practices and leveraging innovation.
Requirements
- Experience integrating AI into work processes and solving problems.
- At least 7 years of related work experience or equivalent work experience.
- Fluency in Japanese and English.
- Must be authorized to work in Japan.
Requirements Summary
7+ years relevant experience, fluency in Japanese and English, and authorization to work in Japan
