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ServiceNow
Customer Success Manager
Join ServiceNow as a Customer Success Manager in Vienna, VA. Leverage ServiceNow skills to drive customer outcomes in the Federal sector. 3+ years required. Benefits include health plans and 401(k) match.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
July 25, 2025
The Customer Success Manager role involves acting as an advocate for customers, overseeing their outcomes, and ensuring they achieve business value from ServiceNow products. The role requires experience in integrating AI into work processes, providing customer professional services, and working within the Federal industry.
Requirements
- 3+ years of experience providing customer professional services or related business support.
- TS or SCI clearance is required for this role, and will need to be located in the Vienna, Virginia area.
- Experience working within the Federal industry.
Benefits
- health plans, including flexible spending accounts
- a 401(k) Plan with company match
- ESPP, matching donations, a flexible time away plan and family leave programs
Requirements Summary
3+ years of experience providing customer professional services, TS or SCI clearance, and experience working within the Federal industry
Apply now
Vienna
|
Virginia
United States
Mid-Level
Remote
Full Time
97800-161400 USD/year
