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ServiceNow
Customer Success Manager
Join ServiceNow as a Customer Success Manager in Seoul. Leverage AI and ServiceNow skills to enhance customer adoption and achieve business outcomes.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 16, 2025
We are looking for a Customer Success Manager to act as an advocate for our customers, helping them achieve business outcomes and foster greater adoption and usage of ServiceNow products. The ideal candidate will have experience in leveraging AI and customer professional services, with a strong ability to collaborate and resolve issues.
Requirements
- 5+ years of experience providing customer professional services or related business support
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
- ServiceNow accreditations or certifications a plus
Benefits
- Competitive salary and benefits package
- Opportunity to work with a global market leader in AI-enhanced technology
- Collaborative and inclusive work environment
Requirements Summary
5+ years of experience in customer professional services, AI integration, and collaboration, with ServiceNow accreditations a plus
