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Peraton
Customer Support Specialist (Technical)
Customer Support Specialist at Peraton, Virginia. Provide remote troubleshooting, resolve issues via Knowledgebase. Requires 1-3 yrs help desk experience, SECRET clearance, U.S. citizenship. PTO, 401k, retirement.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 1, 2025
Peraton is seeking a Customer Support Specialist to join our team on the Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The CSS will provide remote troubleshooting support, resolve issues using Knowledgebase articles, and maintain communication with the government customer and other support team members.
Requirements
- U.S. citizenship
- active SECRET Government Security Clearance
- 1-3 years of help desk/service desk experience
- High school diploma (or equivalent) and 6 years of experience
- Bachelor's degree and 2 years of experience
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
Requirements Summary
1-3 years of help desk/service desk experience, High school diploma (or equivalent) and 6 years of experience, Bachelor's degree and 2 years of experience
Apply now
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Virginia
United States
Entry Level
In-Person
Full Time
51000-82000 USD/year
