Boston Red Sox and Fenway Sports Management

Customer Technology Manager

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 22, 2025

The Information Technology department at Red Sox, Fenway Sports Management, and FSG Real Estate is seeking a detail-oriented Customer Technology Manager to bridge the gap between business needs and technology solutions. This role involves understanding organizational requirements, identifying project needs, translating them into IT initiatives, and collaborating with various teams. The ideal candidate will lead through influence, collaboration, and coordination with project resources, IT leadership, and business stakeholders.

Requirements

  • Bachelor’s degree in Information Technology, Business, or related field
  • 5+ years of experience in IT
  • 2+ years of experience in data quality management
  • Proficiency in data governance tools and Microsoft Office Suite
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Demonstrated ability to work collaboratively across departments and functions

Requirements Summary

Bachelor’s degree in IT or related field, 5+ years of IT experience. 2+ years in data management. Strong communication and collaboration skills