Customer workflows (CWF) Domain Business Lead - Prague

Devoteam is looking for an experienced CWF Domain Business Lead to join our ServiceNow team. As a CWF Domain Business Lead your main responsibility is to grow & manage a team of IT professionals at your customers in order to support our clients digital transformation initiatives. ServiceNow is a powerful platform that helps organizations manage and improve their customer service operations and Industry specific workflows.

Requirements

• Min. 5 years of business and expertise experience in CWF domain from consultancy role
• Proven experience with implementing of ServiceNow solution or similar solution (SalesForce)
• Experience in Business Development pre-sale activities
• Ability to approach CxO level stakeholders
• Ability to drive offer preparation
• Experience with leading teams and projects, strong leadership skills

Benefits

• 5 weeks of vacation per year
• 4 My Days per year
• Hybrid office
• Flexible working hours
• Career Management, training and certifications in the best breed of technologies
• Meal allowance up to 28.000 CZK/year
• Cafeteria 1000 CZK/month
• Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
• Employee Referral Program
• Sabbatical leave
• Repurchase of hardware
• Foreign business trips
• Above standard working equipment
• Company Mobile Phone (selection from Android/iPhone)
• Company Laptop (Windows/macOS)
• Coffee, tea, snacks and breakfasts in the office
• Company events and teambuildings
• Gifts for work anniversaries, promotion, wedding or childbirth
• Friendly and open culture