Devoteam

Customer workflows (CWF) Domain Business Lead - Prague

Lead ServiceNow CWF domain team at Devoteam Prague. 5+ years consulting experience, ServiceNow implementation expertise, pre-sale skills required. Hybrid, 5 weeks PTO, training support.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 19, 2025

Devoteam is looking for an experienced CWF Domain Business Lead to join our ServiceNow team. As a CWF Domain Business Lead your main responsibility is to grow & manage a team of IT professionals at your customers in order to support our clients digital transformation initiatives.

Requirements

  • 5+ years of business and expertise experience in CWF domain from consultancy role
  • Proven experience with implementing of ServiceNow solution or similar solution (SalesForce)
  • Experience in Business Development pre-sale activities
  • Ability to approach CxO level stakeholders
  • Ability to drive offer preparation
  • Experience with leading teams and projects, strong leadership skills
  • Good general consulting and soft skills
  • Advanced English (both spoken and written form)
  • Advanced communication, negotiation and presentation skills

Benefits

  • 5 weeks of vacation per year
  • 4 My Days per year
  • Hybrid office
  • Flexible working hours
  • Career Management, training and certifications in the best breed of technologies
  • Meal allowance up to 28.000 CZK/year
  • Cafeteria 1000 CZK/month
  • Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
  • Employee Referral Program
  • Sabbatical leave
  • Repurchase of hardware
  • Foreign business trips
  • Above standard working equipment
  • Company Mobile Phone (selection from Android/iPhone)
  • Company Laptop (Windows/macOS)
  • Coffee, tea, snacks and breakfasts in the office
  • Company events and teambuildings
  • Gifts for work anniversaries, promotion or childbirth
  • Friendly and open culture

Requirements Summary

5+ years of business and expertise experience in CWF domain from consultancy role, experience with implementing ServiceNow solution, experience in Business Development pre-sale activities