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Peraton
Cyber Case Management – Mid-level Process Assurance Analyst
Join Peraton as a Mid-level Process Assurance Analyst in Arlington, VA. Leverage ServiceNow skills to manage cyber incidents. Requires 5 years' experience, Top Secret Clearance, and Security+ certification. Salary: $104K-$166K.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 21, 2025
We are seeking an experienced Cyber Case Management – Mid-level Process Assurance Analyst to lead small projects, interact with senior customer personnel, and develop processes for receiving, triaging, and finalizing reported incidents.
Requirements
- BS/BA with 5 years of related experience, or MS/MA with 3 years of related experience, or PhD
- U.S. citizenship and an active Top Secret Security Clearance w/ SCI
- DHS background investigation (EOD) for continued employment
- Security+ Certification
- ITIL Foundation Certification
- Minimum of 3 years supporting a WATCH Operations Center or Security Operations Center
- Worked within a customer service-oriented environment
- Developed business operational workflow models
- Exceptional communication skills
- Technical writing skills
- Experience in using the Remedy and ServiceNow ticketing suite
Benefits
- Target Salary Range: $104,000 - $166,000
Requirements Summary
BS/BA with 5 years of experience, or MS/MA with 3 years of experience, or PhD; Top Secret Security Clearance w/ SCI and DHS background investigation (EOD); Experience in using the Remedy and ServiceNow ticketing suite
Apply now
Arlington
|
Virginia
United States
Mid-Level
In-Person
Full Time
104000-166000 USD/year
