ActioNet, Inc.

Data Center Technician, Senior (Senior IT Specialist)

Join ActioNet, Inc. as a Senior Data Center Technician in Washington, DC. Lead 24x7 support for IT infrastructure using ServiceNow. U.S. Citizenship required. Benefits include medical, 401(k), and PTO.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 9, 2025

Lead operational support for Treasury's 24x7 data center environment, ensuring availability, reliability, and security of critical IT infrastructure.

Requirements

  • U.S. Citizenship and eligibility for High Public Trust clearance
  • 1–8+ years of relevant IT infrastructure or data center experience
  • Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools
  • Experience with ITSM platforms such as ServiceNow
  • Strong communication, organizational, and problem-solving skills

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • 401(k) Savings Plan
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Referral and Merit Recognition Programs
  • Employee Assistance and Identity Theft Protection
  • Paid Holidays: 11 per year
  • Paid Time Off (PTO)
  • Disability Insurance

Requirements Summary

U.S. Citizenship, 1–8+ years of IT experience, proficiency in Windows OS, Microsoft Office Suite, and standard enterprise tools, experience with ITSM platforms such as ServiceNow, strong communication, organizational, and problem-solving skills