Pacific Life

Data Infrastructure Engineer- Cloud

Data Infrastructure Engineer at Pacific Life, California. Manage Profisee MDM on AWS, SQL Server, data governance. ServiceNow/Azure DevOps experience required. 5+ MDM years, 3+ Profisee. Competitive benefits.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 7, 2025

Pacific Life is seeking a highly skilled Data Infrastructure Engineer to join its Data team. The ideal candidate will have hands-on experience with Profisee, strong SQL Server skills, and a deep understanding of data governance and stewardship practices.

Requirements

  • Administer and maintain the Profisee MDM platform across development, QA, and production environments hosted on AWS EC2 instances
  • Configure and manage Profisee components including data models, business rules, survivorship logic, workflows, and user interfaces
  • Support data mastering processes such as match/merge, golden record creation, and reference data management
  • Collaborate with data stewards and business SMEs to define and enforce data quality standards and governance policies
  • Integrate Profisee with upstream and downstream systems including Salesforce, Snowflake, and SAP
  • Monitor system performance and troubleshoot issues using tools like Control-M, CloudWatch, and SQL Server logs
  • Participate in sprint planning, backlog grooming, and DevOps deployments using Azure DevOps and ServiceNow
  • Provide technical support and training to end users and stakeholders

Benefits

  • Medical, Dental, Vision, and Wellbeing Reimbursement Account
  • Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution

Requirements Summary

5+ years of experience in Master Data Management, with at least 3 years of hands-on Profisee administration